Accident & Emergency

Welcome to Pune’s & rest of Maharashtra’s first NABH accredited & ranked first place in Pune in the time's health survey (2023) which is known for excellent awards in healthcare & state of the art accident & emergency departments.

Department of Accident & Emergency –

First ranked in Pune, 3rd in west zone India & 11th all India level (Times Health Survey-2023)

Accident and emergency care:

The Ruby Hall Clinic Accident and Emergency Centre are reputed to respond the fastest in times of accidents, heart attacks, paralytic strokes, and other life-threatening circumstances, thus proffering optimum chances of survival and recovery to the affected.

The 13-bed fully equipped emergency department of Ruby Hall Clinic is well-prepared to handle all kinds of emergencies and disasters.

Our state of the art and fully equipped emergency medical services facility is fully prepared with full-time consultants providing specialized and advanced medical care for all kinds of accidents and emergencies around the clock, for prevention, diagnosis, and management of acute and urgent aspects of illness and injury affecting patient of all age groups and with a full spectrum of undifferentiated physical and behavioural.

A comprehensive accident & emergency department for patient care supported by a well-coordinated road evacuation service that is easily accessible through a dedicated entrance, and has a ramp to facilitate the transfer of patients on stretchers and wheelchairs

Designed as a state-of-the-art level-1 trauma centre, the unit has

A large treatment room with one minor operative/procedure table and anaesthesia machines & a well-equipped dept. With invasive cardiac monitors, defibrillators, ventilators, portable X-rays, bedside sonography, 2D echo machines and a haemodialysis machine with attached CT, and MRI facility within campus next to dept.

ACLS & stroke ready dedicated ambulances ready with two dedicated elevators for immediate transfer of patients to the operating rooms and intensive care units A pneumatic tube system for speedy transport of laboratory samples.

Ruby Hall Clinic emergency care is a scientifically developed protocol-driven emergency system. The system has several unique and innovative features-

1. 24x7x365 days access to world-class emergency care; the unit is supported by trained emergency & acute care consultant physicians around the clock, with cutting-edge technology.
2. Accident & emergency dept. There are 12 bedded emergency rooms distributed in red, yellow & green category patients’ zones, a dedicated resuscitation & procedure room, a separate medicine preparation area, one isolation room, a separate triaging area & dedicated ambulance bay.
3. An easy-to-remember emergency access no – 7057 700 700, 020 6645 5676
4. Mini hospital on wheels – cardiac & stroke-ready ambulances that are well equipped and managed by trained personnel and ACLS doctors to manage all types of emergencies outside the hospital.
5. Effective communication system- all ambulances have live tracking enabled, GPS connected to the central control room and controlled by the EMS communication system by senior emergency physicians.
   Our ambulances can transport critically ill patients in need of life support. Having the fastest response time in accidents, heart attacks & paralytic strokes & other emergencies.
6. Integrated services and patient care across pre-hospital, A & E department and in-patient teams to ensure seamless and faster transfer of care.
7. Unique departments provide the community with clinicians trained in all aspects of emergency, trauma and acute care.
8. Up-to-date training of doctors, paramedics nursing staff in all aspects of emergency care.
9. Lifesaver’s community – It is a Ruby Hall Clinic initiative at Pune and across peripheries of Maharashtra, to provide BLS training at various societies, institutes, hubs, and students who can help in saving lives.
10. 24x7 paediatric, geriatric and gynaecological emergency care
11. Ambulance requests on one click on the app; emergency- Ambulance no- 7057 700 700, 020 6645 5676
12. Point of care testing in dept. It is quick & fast for early evaluation & treatment of patients.

Your care starts with calling this number. The call is answered by trained emergency care personnel who would advise and dispatch an ambulance. The ambulance has trained doctors, nursing staff and paramedics with all essential equipment and drugs catered to deliver care at the bedside on the road or at any scene. There is a 2 way to constant communication with the hospital control room to ensure all emergencies have been handled and specific areas such as its, Cath lab, and ICUs are ready to receive the patient with proper preparedness. The ambulance is GPS-enabled and is continuously live-tracked to provide the team with an accurate estimate of patients' arrival.

1. Ruby Hall Clinic 24 hrs emergency care
2. Cardiologists, neurologists, neurosurgeons and trauma specialists who are on 24x7 standby for expert care during a medical emergency.
3. At Ruby Hall Clinic, in the accident and emergency department one can be assured of receiving globally benchmarked medical assistance as the team's singular is to help patients get better and faster.
4. We have dedicated stroke physicians who lead and manage strokes and cardiologists to manage heart attacks 24 x 7 within the golden hour.
5. 24-hour emergency and trauma care are geared to meet all medical and surgical emergencies including polytrauma, RTA cases
6. We have dedicated evidence-based protocols to deliver timely interventions in critical emergencies including once, including gynaecology, paediatric, geriatric, liver, and kidney emergencies etc.
7. At Ruby Hall Clinic: a and E dept. The accuracy of treatment and the value of appropriate care are more important than the speed of delivering treatment.

The A & E department has a meticulous teaching programme for doctors, nurses and paramedics. The department also conducts teaching programmes for medical professionals and lay people in first aid, life support, and various areas of public areas of public health importance, as a part of community outreach activities.

Ambulance On Wheels - Dr. Sujay Patil

Services & Facilities

Your care starts with calling us. The call is answered by trained emergency care personal who would advise and dispatch an ambulance. The ambulance has trained doctors, nursing staff, and paramedics with all essential equipment and drugs catered to deliver care at the bedside or on the road or any scene. There is a 2-way constant communication with the hospital control room to ensure all emergencies have been handled and specific areas such as OTs, Cathlab, ICUs are ready to receive the patient with proper preparedness. The RHC ambulance is GPS enabled and is continuously live tracked to provide the team at RHCW an accurate estimate of the patient’s arrival.

• Ruby hall clinic 24 hrs in emergency care.
• Cardiologists, neurologists, neurosurgeons, and trauma specialists who are on 24x7 standby for expert care during a medical emergency.
• At the ruby hall clinic; in the accident and emergency department, one can be assured of receiving globally benchmarked medical assistance as the team's singular is to help patients get better and faster.
• We have dedicated stroke physicians who lead and manage strokes and a cardiologist to manage heart attacks 24 x 7.
• 24 hr emergency and trauma care is geared to meet all medical and surgical emergencies including polytrauma, RTA cases.
• We have dedicated evidence-based protocols to deliver timely interventions in critical emergencies including heart attacks, strokes, etc.
• At RHC, the A&E dept cares for the accuracy of treatment, and value for appropriate care is more important than the speed of delivering treatment.

The A&E department has a meticulous teaching programme for doctors, nurses and paramedics. The department also conducts teaching programmes for medical professionals and lay people in first aid, life support, and various areas of public areas of public health importance, as a part of community outreach activities.

24x 7 access to world-class emergency care; the unit is supported by trained emergency & acute care doctors around the clock, with cutting edge technology

An easy to remember emergency access no - 020 6649 4936/80

Mini hospital on wheels - ambulances those are well equipped and managed by trained personals and doctors to manage all type of emergencies outside the hospital.

Effective communication system - all ambulances have live tracking enabled GPS connected to the central control room and controlled by ems communication system by control room senior emergency physicians. Our ambulances have the ability to transport critically ill patients in need of life support. Having the fastest response time in accidents, heart attacks & paralytic stroke.

Integrated services and patient care across pre-hospital, a & e department, and inpatient teams to ensure the seamless and faster transfer of care.

Coming Soon